انضم الينا فى PLAYBOOK واحصل على مزايا وظيفية رائعه-البحرين Join us at PLAYBOOK and get great job benefits - Bahrain

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Join us at PLAYBOOK and get great job benefits - Bahrain

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Community Manager - About the Job

Job Overview:

As a Community Manager at Playbook, you will play a key role in building and executing the engagement strategy for members across the platform. Your responsibilities will involve providing community support, addressing queries, welcoming new members, managing ongoing dialogues, and cultivating relationships within the

community. This will include overseeing job boards, mentorship opportunities, events, daily content, and much more!

Tasks:

Community Management:

Manage and grow the Playbook community across all channels, including the web-based and app-based platforms, social media, and other relevant platforms.
Develop and execute a comprehensive content strategy that aligns with Playbook's brand and resonates with the target audience.
Develop and manage on-brand community events and activations throughout the year, focusing on increasing attendance and creating impactful content.
Collaborate with the Social Media and Content Team to cross-promote and create engaging content that encourages user-generated content.
Generate testimonials and feedback loops from members to identify improvement opportunities and celebrate success stories.
Monitor the community daily for feedback and issues, troubleshooting to create a seamless user experience.
Onboard new users, focusing on engagement and retention within the Playbook community.
Manage member profiles to ensure activation and consistent engagement with the community.
Create engaging posts that align with Playbook's brand and values.
Manage mentors and other projects to ensure they align with community goals and objectives.
Communicate through meetings, emails, and messages as needed.
Represent Playbook at various events, including industry conferences, networking events, and community gatherings.
Deliver presentations to both internal and external audiences.

Content Creation:

Create high-quality, engaging content for events attended, including pictures, videos, and other media formats.
Work closely with the CMO and Founding Team to develop a valuable community experience.
Manage the community on Playbook's platform and ensure smooth functionality with partners.
Develop and execute a content strategy for daily content population.
Manage on-brand community events and activations to increase attendance and build a content library.
Surface important feedback and share success stories from the community.

Event Planning:

Brainstorm and implement event plans and concepts.
Manage budgeting and invoicing for events.
Liaise and negotiate with vendors.
Negotiate sponsorship deals.
Handle event logistics and provide updates to senior management.
Oversee branding and communication related to events.
Develop event feedback surveys.
Establish partnerships and collaborations with organizations and individuals.

Requirements:

Strong work ethic, communication skills, writing ability, and a sense of community-building.
Comfort with semi-technical tasks, such as using an admin panel, or willingness to learn.
Deep curiosity, resourcefulness, and a growth mindset.
Ability to handle frequent context switching and prioritize tasks in a dynamic environment.
Critical thinker with problem-solving and analytical abilities.

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