Bahrain Jobs Today Batelco Company announces new job opportunities. Are you looking for job opportunities in Bahrain? Batelco Company announces the opening of recruitment for many jobs in various specializations in Bahrain today's date. These opportunities are available to all nationalities. Learn about the available jobs and how to apply through the following advertisement.
Required jobs in Batelco company and their details:
Customer Service Executive
About the job
Job Description
Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.
Skills
Attend queries, requests or complaints related to Mobile/Fixed/ Inet/ Directory Query/ Telegram received through the various contact center channels
Understand and investigate the queries, requests or complaints
Liaise with relevant internal team/ departments to address customer query or complaint or forward the case to other relevant team/ department
Provide accurate, valid and complete information or solution by using the right sources of information
Make outbound campaign calls to the customers providing information about new products, offers, services etc. Take appropriate action to address customer requests, queries or complaints on outbound
calls
Inform Team Leader when a recurrent problem appears, to prevent further cases
Maintain and update customer information in the database
Meticulously follow the defined business process while attending to the clients’ queries, requests or complaints
Follow communication scripts and protocols and ensure adherence to quality standards and guidelines
Keep abreast of products and promotions to provide exceptional customer support
Take ownership for attending the trainings as per the plan
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
- To go to the application page. (Job opportunities for Batelco Company )
- Click on a job title to view details.
- Please click the Easy Apply button at the top of the page.
- Enter the required information in the pop-up screens.
- Click Review to review the form.
- To go to the application page. (Job opportunities for Batelco Company )
- Click on a job title to view details.
- Please click the Easy Apply button at the top of the page.
- Enter the required information in the pop-up screens.
- Click Review to review the form.
Source and additional details
- Job source: The official website of the company
- Posted Date: 21-7-2024 (Please check the date before applying).
- Required Nationalities: All nationalities
- Job source: The official website of the company
- Posted Date: 21-7-2024 (Please check the date before applying).
- Required Nationalities: All nationalities
.png)
