Description
- Grow revenue and relationships with existing customer base.
- Generate leads through cold calling, networking and referrals.
- Utilize inside sales knowledge.
- Quote formal and spot bids.
- Ensure a high level of customer satisfaction- maintain close contact with all customers– including follow up on concerns or other issues.
- Communicate effectively with customers, shippers, and receivers regarding changes in pick-up/delivery and potential service failures.
- Communicate customer problems to management.
- Exceed all standards for prospecting calls, presentations, proposals and closes.
- Provide documented activity reports of your sales efforts on a daily, weekly and monthly basis.
- Execute and monitor strategic and tactical goals to maximize sales, profit and to ensure sales targets are met or exceeded.
Secondary:
- Negotiate contracts and rate agreements.
- Support carrier reps with the coordination of transportation freight in a cost-effective manner.
- Document issues with orders thoroughly.
- Track/trace shipments when requested.
Experience:
- 3-5 years of experience (specialized in sea freight).
- Excellent verbal and written communication skills.
- Superior phone etiquette.
- Intermediate computer skills (Excel, Word).
- Excellent interpersonal skills.
Mobile : +973 33718515
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