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Server
About the job
The Server position provides an expertly served beverage or dining experience; anticipating the guests’ needs, maintain guest satisfaction.
Responsibilities Include (but Are Not Limited To)
Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings
Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables and chairs
Work harmoniously and professionally with co-workers and supervisors
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage
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