Direct Sales Executive
About the job
Job Description
Job Objective
Act as a front line sales executive and contribute to the revenue share through retail and direct sales.
Address customer service request ensuring high level of customer satisfaction, thereby support the Organization in effectively building and maintaining customer relationship Primary Responsibilities
Financial
Promote and cross sell Batelco existing range of products and services through retail shops, telemarketing, road shows and other events and achieve individual sales targets
Operational
Conduct market study to scan areas to identify venues for hosting Events, Roadshows etc.
Conduct roadshows, events and make telemarketing calls to generate sales leads
Process all types of customers’ service requests e.g. service provisioning/ bill payments/ queries/ complaints etc. in a timely and accurate manner
Regularly track and clear all suspended and rejected service requests
Conduct back ground checks e.g. credit check, age, black list for provisioning the services
Sales Specialist - Lucky
Responsibilities
Strategic
Provide support in the development of the channel strategy, based on the overall company strategy, performance of existing channel partners and new market opportunities
Set targets for all the channel partners based on annual business plan and existing performance of channel partners
Track performance against the channel strategy and achievement of targets
Operational
Monitor identification of potential channel partners/ distributors and conduct initial meetings to understand partner requirements. Prepare proposals, present them to potential partners and seek approvals for agreements
Facilitate and provide support in securing approvals for relevant activities including SIM activation, POS devises, stock, marketing material and IT implementation support.
Evaluate channel partner performance. Recommend, implement and monitor action plans for performance improvement
Prepare stock forecasts basis business plan, feedback from distributor and channel partners, business performance analysis & special developments
Monitor relevant internal business processes and recommend actions to improve performance
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