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To coordinate with customer through Email & Telephone.
To review and forward RFQ’s to concern Sales Department.
To follow up with Customers & Operations for details required to prepare quotes accordingly.
To arrange for Gate Pass requirements for Site Visits with the clients for Sales Department and Operation Department.
To prepare Quotations and follow up with clients for status updates after submission of quotes.
To carry out and maintain Documentation for Quotation, Purchase Orders, RFQ & Invoices.
To maintain Official Company Documents for registration purposes with New Clients.
To coordinate for material dispatches and invoices with Operations & Accounts.
To follow up with Customers for Payments receivable & non receivable.
To prepare Sales Status Reports on weekly basis for Management Review.
To follow up/ maintain records of all customers Feedback/ Improvements/ Complaints.
To keep record of Customer Data Base for Regular & New Customers.
To keep direct contact with other members of Sales & Operation Teams.
To keep close contacts with Sub-Contract Service Providers for on- going jobs.
Sales Engineer
Qualifications
Must have a bachelor's degree in engineering or equivalent.
5–7-year experience in technical sales in Saudi Arabia
Good understanding and experience in sales of rotating equipment & repair services
Experience in pumps, fans, blowers, turbo-machinery is desired.
Ability to work independently and be self-motivated.
Strong interpersonal, communication, telephone and computer skills
Outstanding ability to develop relationship with others.
Service Engineer
Key Result Areas:
· Provide on-site installation, validation and commissioning of equipment’s.
· Perform hands-on on-site troubleshooting, service and repairs.
· Provide high level technical support to external customers at their location.
· Develop service technical documentation.
· Create and maintain service information in the company enterprise database.
· Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
Miscellaneous other duties adequate with the capabilities of a field service engineer.
Inspection of all operating parts to ensure proper operation & installation within expected tolerances.
Identifies, analyzes and repairs product failures, orders replacement parts as required.
· Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
· Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
· Provides historical records by maintaining records on area and customer services.
· Managing the customers and key persons contact information data.
How To Apply
To Apply Visit The Following Link
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