JOB SCOPE:
Directs the overall operation of the group, to make sure the management of the hotel
maximizes performance, profitability, and return on investment by creating a positive and productive
work environment and ensuring superior guest service and compliance with quality and operational standards.
KEY RESPONSIBILITIES:
- Develop and monitor the performance of financial and operational plans that support the overall
objectives of the company.
- In coordination with the hotel GMs, check and verifies the annual budget and business plan of the
hotel, and makes a recommendation for capital improvements to enhance the assets of the hotel and
ensure brand loyalty.
- Check and verify the delivery of superior guest services at the hotel
- Ensures that product quality and service standards are met and all areas of the hotel as pertains to
physical appearance, maintenance, and cleanliness.
- Ensures the development and execution of marketing plans, and revenue and yield management plans
of the hotel to maximize revenue generation, RevPAR, and occupancy levels.
- To follow up on the progress of the Laundry Project and make sure it is being completed on deadlines.
- To follow up on the contractor’s snag list and make sure it is completed with the coordination of the hotel.
- To check the staff accommodation status and to make sure it is being maintained in good condition.
- To reorganize the administration and workflow in the Hotel Company.
Requirements
- Bachelor's degree in Business Administration, Hotel and Restaurant Management or related study
- Active operation and ability to manage on-call and emergencies from anywhere outside of standard work hours
- Unwavering commitment to community, moral standing, and values a must
- Exhibit excellent and foster customer service and team attitude
- Awareness and understanding of the community in which you live and work
- 10 years experience with 5 years of experience as a Manager operating a Service Hotel, Resort,
Condo, Apartment, or similar property with the complexity of multiple departments, grounds, and
facilities in a related industry
- Demonstrated ability to lead people and get results through others
- Ability to organize and manage multiple priorities
- Talent for networking and relationship-building
If you possess the skills, drive, and passion for the Hotel General Manager position as described and
hold a passion for the travel, lodging, and hospitality industry, we want to hear from you!
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