Do you want to join a place that places professional success and development at the core of its priorities?
, we are looking for individuals who have a passion for development and growth, and who have the ability to face challenges with innovative thinking and practical solutions. We offer you a professional work environment full of challenges that opens up opportunities for you to achieve your personal and professional goals.
If you want to work in an environment that gives you the opportunity to participate in large projects that contribute to the company’s progress and development, we welcome you to be part of our team. We help you enhance your skills and gain valuable experience that will help you excel in your career.
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Senior Client Advisor
Company Description
Al Zain Jewellery, established in 1930 in the Kingdom of Bahrain, is a luxury jewellery retailer known for blending Arabian heritage with modern design. The brand operates over 13 boutiques across the GCC and an expanding presence in the USA, offering handcrafted collections in 18k and 21k gold.
With two advanced manufacturing facilities in Bahrain, Al Zain is committed to exceptional craftsmanship, authenticity, and innovation in luxury jewellery.
Role Description
This is a full-time, on-site role based in Muharraq. The Senior Client Advisor is responsible for delivering exceptional client service, managing customer relationships, and supporting sales performance in a luxury retail environment.
Key Responsibilities
- Manage client relationships and ensure high customer satisfaction.
- Provide personalized jewellery recommendations and consultations.
- Handle customer inquiries, orders, and follow-ups.
- Support sales team in achieving revenue targets.
- Build long-term client relationships.
- Deliver a premium luxury retail experience aligned with brand standards.
Qualifications
- Strong client relations and customer satisfaction skills.
- Excellent communication and customer service abilities.
- Experience in luxury retail or jewellery sales preferred.
- Knowledge of insurance policies in luxury retail is an advantage.
- Strong interpersonal and problem-solving skills.
- Fluent in English; additional languages are a plus.
- Degree or diploma in Business, Sales, Marketing, or related field is an asset.
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To apply, please click here for available vacancies.
مستشار عملاء أول (Senior Client Advisor)
حول الشركة:
تأسست Al Zain Jewellery عام 1930 في مملكة البحرين، وتُعد من أبرز متاجر المجوهرات الفاخرة التي تمزج بين التراث العربي الأصيل والتصميم العصري الحديث. تمتلك الشركة أكثر من 13 فرعًا في دول الخليج بالإضافة إلى توسعها في الولايات المتحدة، وتقدم تصاميم مجوهرات فاخرة من الذهب عيار 18 و21 مع تصاميم مخصصة وحصرية.
تدير الشركة مصنعين حديثين في البحرين يعمل بهما نخبة من الحرفيين المهرة، مع التزام عالٍ بالجودة والابتكار في صناعة المجوهرات الفاخرة.
حول الوظيفة:
يتولى مستشار العملاء الأول مسؤولية إدارة علاقات العملاء وتقديم تجربة راقية ومخصصة داخل المتجر، مع التركيز على تحقيق رضا العملاء وتعزيز المبيعات.
المهام الرئيسية:
المؤهلات:
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