Majestic Arjaan by Rotana is currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Direct and supervise the service team to ensure that all duties are performed as per standards
• Ensure that all colleagues have received adequate training to perform their duties
• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques by exceeding guest expectations and to increase revenue
Food & Beverage Manager
Downtown Rotana is currently seeking for dynamic, ambitious and self-motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As a Food & Beverage Manager you are responsible for the short and long term planning and the management of the food & beverage operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals. The role involves managing and achieving of profit and quality for all food & beverage operations in the hotel, including restaurants, catering and banquet operations, and will include key responsibilities such as:
• Maintain standards of food & beverage quality and guest service quality
• Coach, train and manage employees within the hotel’s organization structure
• Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
• Contribute to the profitability and guest satisfaction perception of other hotel departments
• Implement & maintain local and national sales / marketing programs
• Increase level of guest satisfaction by delivering of an improved product through employee development, job engineering and quality image
• Ensure compliance with business operations and legal regulations
• Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet / exceed sales and financial goals and objectives
• Implement & manage all company programs to ensure compliance with SOP’s.
How To Apply
To Apply Visit The Following Link
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